Business Development Consultant - Remote Working

Sales:Pamoja · Remote working, Florida
Department Sales:Pamoja
Employment Type Employee - Full Time
Minimum Experience Experienced
Compensation £33k - £36k per annum

Background 

Founded in Oxford in 2009, Pamoja is the leading online course provider for the world’s most sought-after international secondary school curricula. It is the only company authorised by the International Baccalaureate to provide online courses for the IB Diploma, and it is  accredited by Cambridge Assessment International Education as a Cambridge International School. Over the past decade, Pamoja has developed a truly global community of learners, expanding the curriculum of its international school customers and providing their students with a broader range of course options and increased opportunities for personalised learning.  During the 2020-21 academic year, Pamoja enrolled more than 3,700 students from 749 schools in 110 countries. 
Faria is a leader in international education systems & services, offering an integrated systems suite across learning, admissions, school-to-home and online courses & study services to over 10,000 schools and 4 million students in 155 countries.


Business Development Consultant - Americas Region - US BASED CONTRACTOR


We are seeking a Business Development Consultant to share our passion and products with both new and our existing schools around the globe and drive new business opportunities across our product range. If you have a passion for education and have the proven ability to develop strong customer relationships and drive highly consultative business development opportunities, we would like to hear from you.


You will have the opportunity to work alongside bright, mission-driven colleagues that are passionate about making a difference, in a diverse, friendly and informal environment. With the continued expansion of the business you will have the opportunity to develop a strong career development path. 


Role & Responsibilities:


  • Plan, organise and structure daily & weekly outbound calling activities by school type, region and IB/CI profile 
  • Promote and evangelise the entire range of learning and development solutions, services and products by establishing contact with clients typically over the phone and via video conferencing
  • Undertake a consultative customer needs analysis identifying the buying motivation for adopting the Pamoja Online Courses & Pamoja Lesson Suite as an integral part of the schools curriculum offering.
  • Manage all new customer opportunities through the Pamoja sales cycle; from prospect to closed, ensuring all opportunities are logged accurately in the internal CRM KBL
  • Support Finance with chasing up unpaid invoices for your school accounts
  • Providing weekly goals/forecasts and reports as required
  • Communicate professionally, effectively and knowledgeable internally and externally, at all levels both in person, and on the phone/video call
  • Represent Faria/Pamoja at worldwide IB conferences
  • Ensure that customers receive the highest level of consistent customer service; displaying a positive, enthusiastic and professional attitude at all times and manage customer issues appropriately
  • Coordinate with the School Services/Admissions and ManageBac teams to ensure a smooth client transition at the point of registration
  • Work individually and as part of a team, creating and maintaining positive relationships within each targeted school
  • Work closely with the ManageBac AM’s/Sales team to share customer information and support lead generation across products for both Faria and Pamoja
  • Contribute to team professional development
  • Work closely with Marketing, School Services and Business Operations, to support and share relative business intelligence 


Requirements:


What are we looking for?


  • A driven and proven business development consultant who has excellent customer service and Account Management skills
  • A team player is essential, with exceptional influencing and communication skills and a flexible approach to thrive in a dynamic fast evolving environment
  • Knowledge of the education sector and/or experience within EdTech sales is essential and a must have for a successful applicant.
  • Educated to A Level or equivalent, as a minimum
  • A candidate who understands having conversation at different levels of the education sector and adapting their skills and knowledge to varying needs


Future Milestones:


  • Internalised Faria Habits & Routines
  • Internalised support & implementation processes encompassing
  • Proven Commitment during Crisis


Capabilities & Character:


  • Product Knowledge & Understanding of Customer ‘Jobs-to-be-Done’
  • Proficiency with all Customer Success Tools (Jira, Zendesk, Google Docs, Zoom, GoToWebinar, etc)
  • Ability to work autonomously and collaborate with other departments on small projects and tasks
  • Improvement based on feedback and observation of others
  • Online Presence & Responsive Communication
  • Customer-empathy and quick resolution
  • Responsibility and ownership of tasks and projects
  • Collaboration across teams and timezones


Success Matrix:


  • A number of Demo’s/Qualification calls completed
  • Clean & consistently filled pipeline
  • Beating individual sales targets


Please note that Pamoja Education is an expanding and changing organization, this description 

reflects the general nature and level of work assigned to the role. However, it does not restrict the right to reassign duties or responsibilities at any time based on business needs if the work is similar, related or a logical assignment to the position.


All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria operates a safer recruiting policy and the successful applicant may be required to complete an enhanced disclosure from the DBS and an Enhanced Check for Regulated Activity.

All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria operates a safer recruiting policy and the successful applicant may be required to complete an enhanced disclosure from the DBS and an Enhanced Check for Regulated Activity.


Please note: Due to a high volume of applicants, only shortlisted candidates will be contacted.


ABOUT FARIA EDUCATION GROUP


Faria Education Group powers over 10,000 schools and districts and 3 million students with a suite of 6 services: ManageBac, AtlasNext, Pamoja, OpenApply, SchoolsBuddy, and Curriculum Trak.


ManageBac is the leading online planning, assessment and reporting platform for IB World Schools, supporting over 140,000 educators in 130 countries for over 15 years. By providing schools with one unified system on a consistent, modern and mobile-ready interface, ManageBac offers a seamless & integrated experience for coordinators, teachers, students, and parents.  


AtlasNext is a leading online planning, assessment and reporting platform for independent and international schools worldwide. By providing schools with one unified system on a consistent, modern and mobile-ready interface, AtlasNext offers a seamless & integrated experience for school leaders, teachers, students, and parents.


Pamoja provides schools across the globe with flexible online learning solutions that address key educational challenges, from structured content through Pamoja Lesson Suite, to courses fully taught by our own teachers, Pamoja Online Courses. 


OpenApply is a modern School Admissions Management System supporting every stage of the applicant journey from enquiry to enrolment. Our cloud-based interface works seamlessly across devices for both families and staff, streamlining the process and reducing stress. Today OpenApply supports over 500 schools in over 80 countries.

 

SchoolsBuddy is a comprehensive extra-curricular management system for staff, parents and students, featuring activities management, online payments, plus sign up, allocation and attendance for after-school activities. Trips, online consent, parents evenings, sports teams and bookings can all be managed through the SchoolsBuddy platform.


Curriculum Trak provides the leading curriculum management platform for K-12 faith-based schools. The unique Faith Learning Integration allows teachers to easily align key conceptual spiritual understandings with curriculum, lesson plans, and learning outcomes. Schools can also join a larger network of faith-based schools to collaborate around faith-based teaching content and resources. Founded in 2003, Curriculum Trak services are used by more than 850 schools and districts.


We are a globally distributed team with offices in Portland, Shanghai, Taipei, Hong Kong, UK, and Ukraine.

 

https://www.faria.org/careers 

Thank You

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  • Location
    Remote working, Florida
  • Department
    Sales:Pamoja
  • Employment Type
    Employee - Full Time
  • Minimum Experience
    Experienced
  • Compensation
    £33k - £36k per annum